﻿# Osolix · Partner Program — v1

**Status:** Wave-B Foundation evidence · 2026-Q2
**Owner:** Sales Director + Customer Success Lead
**Audience:** Channel-partner team + future implementation partners.

This document defines how Osolix engages with implementation, referral,
and OEM partners — the channel layer that scales the product beyond
direct sales.

## 1 · Three partner tracks

### A. Implementation Partner
Consultancies that deliver Osolix to a customer end-to-end (data
migration, configuration, training, go-live, ongoing support).

**Bar to qualify:**
* 2+ certified Osolix Implementation Specialists on staff (free 8-hour course + exam).
* 1 reference customer running on Osolix in production for 6+ months.
* Signed Partner Agreement + DPA.

**Compensation:**
* 25% margin on net new ARR for the first 24 months.
* Retainer revenue fully retained (no Osolix cut on services).
* Co-marketing: featured on `/welcome/Company/partners` + joint case studies.

### B. Referral Partner
Solo consultants or small firms that refer leads but don't deliver.

**Bar to qualify:**
* Self-service signup at `/welcome/Company/partners/referral`.
* Annual minimum: 3 qualified referrals.

**Compensation:**
* 10% on first-year ARR.
* Free company access to the Osolix demo tenant + monthly office-hours.

### C. OEM / Embedded Partner
Software vendors who embed Osolix as a sub-component (e.g. a property-
management system embedding the FAR + Maintenance modules).

**Bar to qualify:**
* Signed OEM Agreement + technical-architecture review.
* Annual revenue commitment ≥ $250k.

**Compensation:**
* Wholesale licensing (40-60% off list per the OEM Agreement).
* Co-developed roadmap items (Quarterly Business Review).
* Access to private API + extended SLA.

## 2 · Certification programs

### Osolix Implementation Specialist
* 8-hour self-paced course.
* Online proctored exam (50 questions, 70% pass).
* Annual recertification.
* Listed publicly at `/welcome/Company/partners/specialists` once certified.

### Osolix AI Engineer
* Higher bar — 16-hour deep dive on the Hybrid AI Resolver + offline rule-engine + agent governance.
* Required for partners deploying air-gapped tenants.

### Osolix Industry Specialist
* Per-vertical deep dive (Healthcare / Manufacturing / Public Sector / Hospitality / O&G / Retail / Education).
* 4 hours each; partners can hold multiple certifications.

## 3 · Co-marketing

* **Logo on `/welcome/Company/partners`** for every Tier-1 / Tier-2 partner.
* **Co-authored case study** for every reference customer (after the customer's first quarterly review).
* **Joint webinar** quarterly per Industry Specialist track.
* **Conference booth co-attend** at the 4 priority industry conferences each year.
* **Partner-of-the-quarter award** — 1 per year per region.

## 4 · Partner portal (Wave-D scaffold)

A dedicated portal at `/welcome/Company/partners` (post-login) gives partners:
* Lead-registration form (with auto-routing to the named Osolix AE).
* Per-customer dashboard for partner-managed tenants (impersonate-with-consent).
* Certification training catalogue + progress tracker.
* Marketing-asset library (one-pagers, demo decks, video walkthroughs).
* Invoice + commission statement (read-only).

## 5 · Conflict-resolution policy

* Multiple partners on the same lead: first-to-register wins.
* Customer-direct vs partner: customer choice prevails.
* Partner-dispute: escalates to Osolix Sales Director within 5 business days.

## 6 · Open items
* Build the partner portal UI scaffold (frontend `/welcome/Company/partners` route).
* Wire the certification-exam platform integration.
* Publish the public partner directory at `/welcome/Company/partners`.
